Our Open Vacancies

Job Title: Account Executive

Department: Property & Casualty

Location: London

Company Overview:

Citynet is a Lloyd’s broker specialising in the placement of commercial business into the London market. We are a leading supplier of specialist products and services to insurance intermediaries including liability, motor fleet, property, and professional indemnity. We pride ourselves on acting with integrity, honesty, and transparency.

Located in the heart of the City, our company is fast-growing and fast-paced with a vibrant team. Understanding and helping our clients is of the utmost importance to us, therefore, our approach ensures that we attract the most talented professionals to work with us and create an environment where our clients and our team all thrive. Citynet is part of PIB Group, which means that we can enjoy the strength and leverage that come with being part of a larger group for the benefit of our people as well as our customers.


The Role:

Citynet Insurance are hiring for a proactive experience Insurance Account Executive/Broker to join their Property and Casualty Insurance team in London. You will be expected to have a proven track record with a minimum 5 years commercial insurance experience, with preference given to Wholesale or London Market experience.

The successful candidate will look to lead the development and customer service of allocated clients, assessing their insurance needs and risk profile. Negotiate to find the most suitable insurance for the client and at the best price.  Enhance revenue stream from existing client base and proactively develop new business opportunities.


Key Responsibilities and Duties: 

Broking/Client Support

  • Gather information from your clients/agents, assessing the clients insurance needs and risk profile;
  • Research underwriters risk appetite and negotiate to find the most suitable insurance for the client at the best price
  • Prepare and update accurate client presentations/analysis for underwriters / arrange surveys as necessary
  • Present underwriting terms and rates with relevant information to clients/agents;
  • Retain existing clients and acquire new clients/agents, winning accounts against competitors
  • Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements.
  • Meet individual Budget for each month and financial year, including meeting new business targets.
  • Develop and mentor allocated Account Handlers in their understanding of placement terms;
  • Contribute to the development of skills and knowledge pool of the Team and to improve the Teams procedures and standards;
  • Support other members of the team and more widely across Citynet, as required.

Technical Documentation

  • Ensure that the MRC/contract documentation has been accurately created in line with Client needs and placement discussions, containing all relevant information;
  • Promptly enter contract data on the Dashboard / Websure to enable monitoring of placement;
  • Keep accurate and detailed records of placement activities, utilising Websure to store complete placement records;
  • Pass renewal and new business information to handlers in good time to ensure accounts are debited and processed on time, responding quickly to any queries raised;
  • Work with IBA to monitor and chase premium settlement;
  • Oversee and approve client documentation prior to obtaining authorised signatories;
  • Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices.

Record Keeping

  • Use appropriate IT systems to maintain accurate records, e.g. Dashboard/Websure;
  • Monitor Subjectivities, Premium Payment Conditions, etc. in respect of accounting related matters;
  • Set Up and maintain Client Technical files in standard format and keep electronic filing up to date, including archiving as required;

Liaise with Clients and External Parties

  • Promote and maintain excellent ongoing relationships with clients and underwriters;
  • Ensure all client instructions are handled promptly and accurately;
  • Explain the scope of cover and the terms and conditions of the policy to clients/agents as appropriate;
  • Negotiate and liaise with underwriters in placing risks as required;
  • Maintain a high level of Client Service generally and foster / maintain good relationships.


  • Adherence to Group Policies and Procedures.

Self Develop

  • Show initiative to identify and solve problems, or to alert management;
  • To develop awareness of other Citynet Divisions and business classes;
  • To develop knowledge of current market practices and ethics, and to keep abreast with any changes and developments;
  • Research topics collate data and produce documents and reports on own initiative to meet business requirements;
  • Contribute to Professional Development Plan (PDP) and identify training needs;
  • Undertake appropriate learning and Continuous Professional Development (CPD) as required for current/future job roles;
  • Maintain awareness of relevant external and internal regulatory developments, current market practice and initiatives to ensure opportunities and threats are acted upon.


Further Information

As well as a competitive salary we offer the following benefits

  • Competitive holiday allowance with the annual option to buy additional days
  • Death in Service benefit of x 4 salary
  • Company pension scheme
  • Enhanced maternity and paternity leave packages
  • A flexible benefits package which allows you to add additional benefits to your overall package
  • Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
  • Referral schemes
  • Discounted rates on PIB products
  • We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
  • If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
  • We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
  • PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
  • Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
  • PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.




We are proud of our success and growth and have been recognised for many industry awards across our business.  If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.  PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.


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