Citynet Product Recall solutions team understands the complexities of these exposures and is well placed to guide you through the pitfalls. Above all we are best positioned to help your clients bridge gaps in the cover that occur in conventional policies.

Recalling products is an expensive and a worrying prospect for any business. The costs associated with dealing with a product recall either directly or indirectly can be huge therefore can have a real potential to ruin a brand’s reputation as well as significantly impacting the balance sheet.


  • We only use A-rated markets
  • Professional and experienced team
  • Fast quote turnaround
  • Competitive premiums and commissions
  • Very flexible approach to suit your client needs


Our Product Recall solutions offer your clients cover for:

  • Premises and Product rectification costs
  • Loss of future sales
  • Ancillary costs
  • Comprehensive brand and reputation protection
  • Business interruption – loss of gross profit
  • Consultant’s costs
  • Defence costs
  • Extortion costs
  • Recall expenses
  • Rehabilitation expenses
  • Refund/Repair/Replacement expenses including enhancement options
  • Third-Party financial loss
  • Third-party recall expenses


Citynet Product Recall solutions are aimed at a wide range of industries, including but not limited to:

  • Mid-size companies to large multinationals
  • Manufacturers or licensed distributors of consumer products
  • Food and beverage
  • Automotive components
  • Precision engineered components
  • Electronic/hardware components
  • Consumer products
  • Restaurant contamination
  • Consumer durables
  • Non-invasive medical devices
  • Nutraceuticals
Product recall cover


  • We have been providing bespoke insurance solutions to our retail brokers for the past two decades
  • We are a 100% wholesale broker
  • Lloyd’s broker and London market specialists - we provide tailored insurance solutions where your local insurance markets are unable to assist
  • All our services and schemes are backed up by excellent service and we constantly seek innovative ways to support our brokers more efficiently and effectively
  • Our product recall team of professionals understands that helping you grow your business requires passion and dedication and these traits are not on short supply here at Citynet