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Citynet’s Claims Division Receives Prestigious Award at MOVO Conference
Citynet’s claims division 
has been honoured with a coveted award at the MOVO Conference held at the Grand Connaught Rooms in London. Presented by the Movo Partnership, this recognition underscores the remarkable strides made by Citynet’s claims team in enhancing customer service and operational excellence.
The award ceremony, which took place amongst industry leaders and innovators, highlighted Citynet’s commitment to elevating the standard of insurance claims processing. The company’s dedication to taking ownership and ensuring accountability throughout the claims journey resonated strongly with the judging panel.
Kelly Garner, the claims manager at Citynet, expressed her pride and gratitude for the recognition bestowed upon her team. “We are thrilled to receive this award from the Movo Partnership. It’s a testament to the hard work and dedication of our claims team, who consistently strive to provide exceptional service to our customers,” she said.
Citynet’s claims department has undergone significant improvements over the last 18 months, focusing on efficiency, transparency, and customer satisfaction. Kelly emphasized the importance of seeing each claim through to its conclusion, ensuring that customers receive the support and assistance they need during challenging times.
“Our team takes immense pride in ensuring that every claim is handled with care and professionalism. Winning this award validates our efforts and motivates us to continue raising the bar for excellence in insurance claims service,” KG added.
The recognition at the MOVO Conference not only celebrates Citynet’s achievements but also underscores the industry’s acknowledgment of our commitment to delivering outstanding service beyond organisational boundaries. As Citynet continues to innovate and evolve, our dedication to customer-centric practices remains unwavering, setting a benchmark for excellence in the insurance sector.
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Citynet Insurance Brokers are excited to have been awarded Best Brokers on Commercial Motors
We at Citynet Insurance Brokers are thrilled to announce that we have received the prestigious Best Brokers on Commercial Motors award from Insurance Business UK following their 2023 broker survey.
This award is a testament to our unwavering dedication to delivering exceptional service to our brokers, who play a vital role in our business. We are grateful to have received their support in this survey.
Insurance Business UK conducted a comprehensive survey to select the best commercial motor insurance providers for 2023. Brokering firms from across the country were asked to rate the commercial motor insurers they had worked with over the past year, based on criteria such as work quality, specialist expertise, and client service. The insurance providers that received the highest rankings were honored with 5-Star Awards in commercial motor insurance.
To view the complete report by Insurance Business UK, please click on the following link: http://bit.ly/3yIA8Q9
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Finding the right Motor Business Insurance policy can be stressful, costly, and a drain on your clients’ time. At Citynet we understand that every business is different and that every case needs to be assessed individually, that’s why we are best placed to help you and your clients take the pressure out of finding the right insurance policy.
GRAEME FLYNN – Managing Director / [email protected] / M: 07977 011 433
GARY ROUTLEDGE – Motor Schemes Director / [email protected] / M: 07766 314 968
ASHLEY SKEGGS – Motor Broking Manager / [email protected] / M: 07964 623 530
ALASTAIR TEMPLETON – Account Executive / [email protected] / M: 07973 938 376