Citynet is launching its brand-new company brochure.

🚀 We are delighted to present our brand-new company brochure, showcasing some of the many insurance products Citynet Insurance Brokers has to offer its valued broker partners.

🔍 What’s Inside?

Product Portfolio – From Property & Casualty, Motor Fleet to PI and Cyber, our products are designed to meet the unique needs of your clients.

Bespoke Solutions – Learn about our wide market reach and what set us apart in the industry.

Partnership Benefits – Discover the advantages of partnering with Citynet.

Meet the Team – Meet some of our amazing team members that can help you with your enquiries.

Our goal is to empower our broker partners with the tools and knowledge they need to succeed. This brochure is a testament to our commitment to providing tailored products and excellent support.

If you have any question regarding the services we are providing, Mark Crisp – Managing Director at Citynet is ready to answer your queries.

📥 Get Your Brochure Copy Today! To receive a digital copy of the brochure, simply download it here or click on this link to visit Citynet’s website.

We are Your Trusted Partner!

DOWNLOAD OUR BROCHURE

Citynet’s Claims Division Receives Prestigious Award at MOVO Conference

Citynet’s claims division has been honoured with a coveted award at the MOVO Conference held at the Grand Connaught Rooms in London. Presented by the Movo Partnership, this recognition underscores the remarkable strides made by Citynet’s claims team in enhancing customer service and operational excellence.

The award ceremony, which took place amongst industry leaders and innovators, highlighted Citynet’s commitment to elevating the standard of insurance claims processing. The company’s dedication to taking ownership and ensuring accountability throughout the claims journey resonated strongly with the judging panel.

Kelly Garner, the claims manager at Citynet, expressed her pride and gratitude for the recognition bestowed upon her team. “We are thrilled to receive this award from the Movo Partnership. It’s a testament to the hard work and dedication of our claims team, who consistently strive to provide exceptional service to our customers,” she said.

Citynet’s claims department has undergone significant improvements over the last 18 months, focusing on efficiency, transparency, and customer satisfaction. Kelly emphasized the importance of seeing each claim through to its conclusion, ensuring that customers receive the support and assistance they need during challenging times.

“Our team takes immense pride in ensuring that every claim is handled with care and professionalism. Winning this award validates our efforts and motivates us to continue raising the bar for excellence in insurance claims service,” KG added.

The recognition at the MOVO Conference not only celebrates Citynet’s achievements but also underscores the industry’s acknowledgment of our commitment to delivering outstanding service beyond organisational boundaries. As Citynet continues to innovate and evolve, our dedication to customer-centric practices remains unwavering, setting a benchmark for excellence in the insurance sector.

Property Insurance Solutions

The property sector is undergoing rapid transformation. With escalating construction expenses, soaring land prices, and the looming threats of property damage from fires, natural calamities, terrorism, as well as cyberattacks and data breaches, the market landscape is fraught with risks that can impact market share, revenue streams, and brand reputation.

Our comprehensive offerings ensure bespoke coverage and service for all your clients seeking property insurance.

OUR CORE APPETITE

• Property damage – loss or damage to buildings and contents
• Material Damage
• Loss of Rent
• Alternative Accommodation
• Property Owners Liability
•  Employers Liability
• Rental Income
• Capital additions – for newly acquired properties
• Landlord contents
• Property owners’ excess of loss policies
• Terrorism

TARGET TRADES

Our skilled team works across all lines of business, sharing knowledge to ensure our solutions remain consistently ahead of the market standard.

Our typical target trades are property owners and investors and all commercial manufacturing, warehousing, retail and leisure trades including but not limited to:

• Unoccupied, non-standard, commercial and residential, and mixed-use buildings
• Nightclubs
• Asylum seeker hotels and properties, student and DSS lets
• Waste & recycling properties
• Composite panel risks
• Thatched roof properties
• Cold stores
• Commercial properties in the course of construction/renovation or awaiting sale
• Retail and business parks
• Leisure and visitor attractions
• Warehouses including non-sprinkled
• Sports stadiums and arenas
• Apartment blocks / Holiday homes
• Offices
• Industrial
• Private dwelling houses and listed buildings
• Public houses / Takeaways
• Mills and Sawmills
• Multi-Tenure properties

WHY USE CITYNET

• Comprehensive access to London and Lloyd’s markets
• Competitive premiums and commissions
• Substantial line sizes up to GBP 100+ million
• Quick and efficient service
• 100% Wholesale
• Personal and flexible approach to suit your clients’ needs

Citynet meets with representants of Royal British Legion

IT’S TIME TO DON YOUR POPPIES!

Representatives from the Royal British Legion recently visited Citynet’s office for a collection and brief discussions. It was a proud moment to engage with individuals serving in the armed forces, dedicating their lives to protect the nation. In various ways, we’ve all contributed to show our appreciation and respect for those who have made the ultimate sacrifice in safeguarding our country and its people.

Lloyd’s of London annually hosts a Remembrance Ceremony, and this year’s event is scheduled for Friday, November 10th, where they will ring the Lutine Bell.

For those unfamiliar with the Remembrance Day event, let’s address some common questions:

What does Remembrance Day represent?

Each year, Remembrance Sunday offers a national opportunity to honour the service and sacrifice of those who defended our freedoms and upheld our way of life. We remember the Armed Forces and their families, both from Britain and the Commonwealth, along with the vital role played by emergency services and those who have lost their lives due to conflict or terrorism. From people wearing poppies to moments of silence in remembrance, there are various aspects associated with this special occasion.

When is Remembrance Day?

Each year, the country expresses gratitude and respect for those who lost their lives in wars worldwide on Remembrance Sunday. This day coincides with the actual date of the World War I armistice, which occurred at 11 a.m. on November 11, 1918. Therefore, Remembrance Day will be observed on Saturday, November 11 this year.

When do people start wearing poppies?

Many individuals begin wearing their poppies on October 31, 11 days before Remembrance Day. However, some may wait until after Halloween and Bonfire Night festivities before pinning them.

How to wear a Remembrance Day poppy?

There is ongoing debate about which side to pin your poppy badge. Many argue that it should be worn on the left side, close to the heart, where members of the armed forces also wear their medals. Nonetheless, the Royal British Legion states that there is no “correct way” to wear a poppy if you’re not in the military. They emphasize that it’s a matter of personal choice and simply ask that if you choose to wear a poppy, you do so with pride.

Why do people wear poppies?

Poppies are a tribute to World War I. During the war, the battle-ravaged fields of France and Belgium were left barren. In 1915, Lieutenant Colonel John McCrae wrote about poppies in his famous poem, “In Flanders Fields.” When the war concluded and the land began to recover, red poppies were among the first plants to reappear. Consequently, red poppies became synonymous with the war and the sacrifices made by courageous soldiers. The RBL explains that the American War Secretary, Moina Michael, then purchased poppies to raise funds for those in need following the war.

This symbolic emblem ‘Red Poppy’ was subsequently adopted by the Royal British Legion in 1921 when they launched their first Poppy Appeal.

Citynet Insurance Brokers are excited to have been awarded Best Brokers on Commercial Motors

We at Citynet Insurance Brokers are thrilled to announce that we have received the prestigious Best Brokers on Commercial Motors award from Insurance Business UK following their 2023 broker survey.

This award is a testament to our unwavering dedication to delivering exceptional service to our brokers, who play a vital role in our business. We are grateful to have received their support in this survey.

Insurance Business UK conducted a comprehensive survey to select the best commercial motor insurance providers for 2023. Brokering firms from across the country were asked to rate the commercial motor insurers they had worked with over the past year, based on criteria such as work quality, specialist expertise, and client service. The insurance providers that received the highest rankings were honored with 5-Star Awards in commercial motor insurance.

To view the complete report by Insurance Business UK, please click on the following link: http://bit.ly/3yIA8Q9

GET IN TOUCH

Finding the right Motor Business Insurance policy can be stressful, costly, and a drain on your clients’ time. At Citynet we understand that every business is different and that every case needs to be assessed individually, that’s why we are best placed to help you and your clients take the pressure out of finding the right insurance policy.

Citynet has secured a new facility for Coach, Bus and Own Goods Use

We are delighted to announce that we have secured support from rated capacity to place Bus, Coach, and Minibus Motor business on a wholesale basis.

Citynet Insurance Brokers’ Motor Fleet Division already boasts exceptional access to Lloyd’s and London Market Insurance providers and this latest partnership will enhance our offering to our broker partners by providing a first-class solution to the UK passenger vehicle sector in what is a shrinking and limited marketplace.

Our Insurer will consider a variety of risks, from family-run operators to large corporate entities.

COACH, BUS, AND MINIBUS

Through our New Facility for Passenger Transport, we are looking for risks across the spectrum of the sector from small family operators to large commercial entities, those with a chequered claims history and those with no claims, those with a sophisticated attitude to risk management, as well as those less so.

The following exposures can be considered:

• Private Hire
• Public Hire
• Stage Use
• School Contracts
• Tour Operators
• UK and EU Travel

OWN GOODS USE

Our carrier can write vehicles of any type and are particularly keen to look at risks that fall outside of composite portals where a ‘computer says no’ approach is demonstrated.

• Cars
• Vans
• HGV
• Specialist Trade Vehicles

WHY CITYNET FOR MOTOR INSURANCE?

Boasting one of the largest motor fleet broking teams in the London Market, Citynet Insurance Brokers has exceptional access to the leading insurance and reinsurance markets providing products designed to offer cover to further protect your clients.

As the insurance market is hardening, Motor Fleet placement becomes more competitive than ever before. Our expert account executives are on hand to guide you through each step and find an insurance quote and policy that is right for your clients’ business.

To offer complete support to our broker clients, we regularly review our products and routinely add new A rated markets to our panel, as and when any such opportunity arises. Citynet has exclusive wholesale access to some of these markets and wordings that provide wider coverage for your client’s protection.

• We offer competitive motor fleet insurance quotes
• Excellent service standards
• A dedicated and specialist team of professionals
• Well-established relationships within the market
• Exclusive extensions and benefits for policies
• Wide market access in comparison with our competitors
• Technology-driven policies

GET IN TOUCH

Finding the right Motor Business Insurance policy can be stressful, costly and a drain on your clients’ time. At Citynet we understand that every business is different and that every case needs to be assessed individually, that’s why we are best placed to help you and your clients take the pressure out of finding the right insurance policy.

If you would like to find out more details about our New Rated Facility, please don’t hesitate to contact your dedicated Account Executive or follow the link below to meet a few of our Motor Team experts.

Andrew Walsh is named Chief Executive Officer of Citynet

Citynet Insurance Brokers, a leading wholesale Lloyd’s broker in the UK, has promoted Andrew Walsh to the role of Chief Executive Officer. His role which has been approved by the FCA is focused on specialty difficult risks in Lloyds and London Market insurers.

Andrew brings a significant amount of experience to his role, having held a number of senior positions in his career spanning over 25 years, all of which have been gained while working within Lloyds and London Market.

His career with Citynet started in 2011 to head up the Motor Fleet Department, progressing rapidly while gaining a track record in delivering against ambitious growth, sales, and service ambitions. In 2014 Andy was appointed to the Board of Directors and three years later he took on the role of Managing Director ahead of the acquisition of Citynet by PIB Group.

Andrew’s appointment is one of a series of executive moves at PIB Group whose growth is set to accelerate in 2022 and beyond, particularly across Europe. The moves aim to strengthen the Group’s corporate structure and governance as part of the next phase in its evolution in building a leading pan-European commercial insurance brokerage. Read more here.

New brand and new home for COBRA London Markets who join forces to become known as Citynet Insurance Brokers.

Citynet Insurance Brokers are delighted to confirm that COBRA London Markets will be rebranded into Citynet as of 8^th November 2021.

Since November 2019, COBRA London Markets (COBRA LM) has joined forces with Citynet. Sharing the same office space, the two brands have become one strong team working together in anticipation of this rebranding moment. Trading for over 21 years, Citynet has a long legacy and a strong reputation in the London Market.

Joining forces with COBRA LM, which has an equally impressive and lengthy legacy, is a natural next step in their evolution to unify the brands under one name. The move will see the Citynet brand becoming a powerhouse in the London Market and providing all its broker partners with an invaluable customer service and an even broader range of products and services.

Over the past two years, some of the COBRA LM and Citynet departments had already merged internally to create a stronger offering. The rebrand will unify as one company under the leadership of Andrew Walsh.

By joining our forces, Citynet is making sure that its broker partners will be the first to benefit, by having even wider access to Lloyd’s and London Markets and expert advice from its employees that have been trading into the market for decades.

“I am very proud of the heritage provided by COBRA London Markets and I’m equally excited about the future, by presenting our proposition to the market under a single brand,” said Andrew Walsh.

The rebranding will be effective from 8^th November 2021 for New Business and Renewals issued after that date. For policies which are mid-term, rebranding will take place at renewal, rather than as part of any mid-term adjustment, to minimise disruption for policyholders.

There is no action required on behalf of brokers or policyholders.

While the same team of experts will remain, they will be moving office! The COBRA LM rebranding will coincide with Citynet’s office move.

Same contacts but new office!

The business is moving a stone’s throw from the current office to the newly refurbished 88 Leadenhall Street, London EC3A 3BP. Please update your records with the new address from 8^th November 2021. Phone numbers will remain the same, as will the website address (www.citynet.co.uk)  and social media accounts: LinkedIn, Facebook and Twitter.

About Citynet Insurance Brokers

Citynet Insurance Brokers is a wholesale Lloyd’s Broker, specialising in the placement of Liability, Property and Casualty, Professional Risks, Motor Fleet and various associated classes into the Lloyd’s of London and London Company market on behalf of UK intermediaries. Citynet also specialises in the placement of sub-delegated binding authorities for our retail brokers. As a major producer of premium into the London market, for more than 21 years,

Citynet is in a strong position to negotiate the very best deals for your clients and offer a genuine alternative to the composite market.

To contact Citynet Insurance Brokers call 020 7488 7950 or email [email protected]

Sincerely,

Citynet Insurance Brokers

Courier Insurance Solutions

HELPING YOU FIND THE RIGHT COURIER INSURANCE COVER FOR YOUR CLIENTS

Citynet is one of the leading Motor Fleet wholesalers in the UK market. With extensive access to the leading insurance and re-insurance markets, we provide products designed to offer cover to further protect your clients. To offer complete support to our broker clients, we regularly review our products and add new A rated markets for motor fleet risks. Citynet has exclusive wholesale access to some of these markets and wordings that provide wider coverage for your client’s protection.

Courier insurance protects individuals and businesses that run with high daily mileage and make multi-drop deliveries on a time-sensitive basis. If your clients don’t have Goods in Transit cover, it might be that this is something that they should consider as they will be responsible for any loss, damage, or theft that happens to the goods when delivering them between a business and a customer.

Our team experts are also able to provide you with the right advice on telematics devices that are proved to help your clients keep costs down. We have markets available to us that embrace the use of technology to drive down claims costs which ultimately results in reduced premium spends.

Cyber Solutions

GET YOUR BUSINESS PROTECTED – STAY CYBER SAFE!

Cybercriminals are plotting to breach your network right now… but what can you do to prevent it?

It’s a known fact that small businesses are more likely to be targeted by cybercriminals than any other business or organization.

While we only hear about major breaches on the news, we don’t get to hear the stories of the businesses that struggle with cyber breaches and cyber-attacks.

Why are small businesses targeted more?

Hackers love to go after small businesses for one very big reason: small businesses are less likely to invest in top-notch or even worthwhile cybersecurity protection or cyber insurance.

The reason comes down to many factors but the two in particular are: lack of resources and lack of knowledge. Of course, this is a wider subject of discussion, as hackers also look at a business’s customer base and the type of data the business shares online. Hackers go after targets they can profit from, whether they hold a business’s data hostage and demand a ransom or they launch a carefully plotted phishing attack.

Some businesses make it past the attack unscathed, but many don’t. Their data might be compromised in one way or another.

So, what can you do about this and how can you protect your business?

First and foremost, you have to realize YOUR business is a target, regardless if you’ve never been hacked before (it might just mean the hackers haven’t gotten to you just yet). Aside from a good business risk assessment, you have to look at getting cyber insurance protection in case an unfortunate situation arises.

To help you with this, Citynet Insurance Brokers provide fully tailored and comprehensive cyber insurance solutions. Our team of experienced professionals is working with a wide number of markets and can put together the right solution for your or your client’s business needs.