Author: Claudya Cocalea
News
Courier Insurance Solutions
HELPING YOU FIND THE RIGHT COURIER INSURANCE COVER FOR YOUR CLIENTS
Citynet is one of the leading Motor Fleet wholesalers in the UK market. With extensive access to the leading insurance and re-insurance markets, we provide products designed to offer cover to further protect your clients. To offer complete support to our broker clients, we regularly review our products and add new A rated markets for motor fleet risks. Citynet has exclusive wholesale access to some of these markets and wordings that provide wider coverage for your client’s protection.
Courier insurance protects individuals and businesses that run with high daily mileage and make multi-drop deliveries on a time-sensitive basis. If your clients don’t have Goods in Transit cover, it might be that this is something that they should consider as they will be responsible for any loss, damage, or theft that happens to the goods when delivering them between a business and a customer.
Our team experts are also able to provide you with the right advice on telematics devices that are proved to help your clients keep costs down. We have markets available to us that embrace the use of technology to drive down claims costs which ultimately results in reduced premium spends.
Finding the right Courier Insurance for Vans or Courier Car Insurance policy can be stressful, costly and a drain on your clients’ time.
At Citynet we understand that every business is different and that every case needs to be assessed individually, that’s why we are best placed to helping your clients taking the pressure out of finding the right Courier Insurance package.
For more information about this product, please get in touch with our team members:
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Cyber Solutions
GET YOUR BUSINESS PROTECTED – STAY CYBER SAFE!
Cybercriminals are plotting to breach your network right now… but what can you do to prevent it?
It’s a known fact that small businesses are more likely to be targeted by cybercriminals than any other business or organization.
While we only hear about major breaches on the news, we don’t get to hear the stories of the businesses that struggle with cyber breaches and cyber-attacks.
Why are small businesses targeted more?
Hackers love to go after small businesses for one very big reason: small businesses are less likely to invest in top-notch or even worthwhile cybersecurity protection or cyber insurance.
The reason comes down to many factors but the two in particular are: lack of resources and lack of knowledge. Of course, this is a wider subject of discussion, as hackers also look at a business’s customer base and the type of data the business shares online. Hackers go after targets they can profit from, whether they hold a business’s data hostage and demand a ransom or they launch a carefully plotted phishing attack.
Some businesses make it past the attack unscathed, but many don’t. Their data might be compromised in one way or another.
So, what can you do about this and how can you protect your business?
First and foremost, you have to realize YOUR business is a target, regardless if you’ve never been hacked before (it might just mean the hackers haven’t gotten to you just yet). Aside from a good business risk assessment, you have to look at getting cyber insurance protection in case an unfortunate situation arises.
To help you with this, Citynet Insurance Brokers provide fully tailored and comprehensive cyber insurance solutions. Our team of experienced professionals is working with a wide number of markets and can put together the right solution for your or your client’s business needs.
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Commercial Insurance Solutions
Our Citynet Commercial Insurance team brings a wealth of knowledge and experience to provide your clients with quality insurance solutions and specialist advice and guidance. Our products offer a breadth of cover from simple to complex. There are different types of cover for different types of risk, from legal liability to property damage, to employee-related issues.
For more information about this product, please use our contact details below or get in touch with our team members:
020 7488 7950
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Security Guarding, Events, and Door Supervision industry
A COMBINED LIABILITY PRODUCT
With the hospitality and events industry set to open once again, Citynet Insurance Brokers are offering a Combined Liability product for the Security Guarding, Events, and Door Supervision industry.
For more information about this product, please contact your account executive or account handler or use the contact details below:
020 7488 7950
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Property and Liability Commercial Combined package
COMMERCIAL COMBINED INSURANCE
in partnership with Convex Insurance.
Citynet Underwriting Services are proud to be launching a new property & liability Commercial Combined package in partnership with Convex Insurance – an international specialty insurer and reinsurer providing A rated capacity for UK commercial combined and standalone liability risks.
Here at Citynet, we have a dedicated underwriting team that allows us to quote, bind and issue documents in-house fast and efficient.
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Construction Market Update
Since 2018, the construction insurance market has undergone an acute change, transitioning firmly out of a very soft market. Entering 2020, contractors were prudent about their business prospects. But no one was prepared for the across-the-board disruption caused by the pandemic or the aftereffect that is likely to carry on well into a 2021 hardening market.
In the first quarter of 2020, we witnessed continued rate increases, requests for more information and risk management engagement, as well as increased deductibles, and some of the broad coverage of the past becoming much harder to obtain. This happened before COVID-19 really kicked in, at which point we all had to become accustomed to negotiating over the phone, or via various video conferencing platforms. It is fair to say that we have now entered a time in the insurance market that none of us has ever encountered before, nor want to see again, although we might need to get used to this for a while longer.
Like most other business sectors, the construction industry is looking with uncertainty at 2021 that will certainly continue to be affected by the ongoing pandemic as the virus mutates. Balancing opportunities with risks has always been the central challenge for contractors, Now, more than ever, the role of a broker is very important and construction companies need to partner with experienced brokers in order to ensure their story is pitched well to the insurance marketplace, pairing them with the right carriers, right-sizing coverage and tightly managing costs.
The economic shutdown delayed many projects that had been in the bidding or final stages. Significant material/supply chain disruptions jeopardized schedules and operations. Contractors also were hit when subcontractors couldn’t report to jobs, either because their people were exposed to the virus and subject to quarantines, or because they were unable to meet health guidelines.
Specific Areas of Concern
Residential Sector
As the market hardens, insurers are particularly cautious with any portfolio that has a poor claims experience or includes risks outside of their core underwriting appetite, resulting in increasing premium rates and restricting cover. Despite this, there is still a wide appetite to underwrite well risk-managed residential portfolios.
Water Damage
Water damage is a significant market concern. Insurers are keen to work with brokers to identify sites that perform poorly from a claims perspective. Many markets are encouraging clients to follow the advice in Managing Escape of Water Risk on Construction Sites, the guide issued by the Construction Insurance Risk Engineer Group.
Timber Frames and Cladding
It is fair to say that timber frame buildings continue to be a challenging area for the insurance market. The rates for timber frame buildings can be greater than those of a steel frame build, and policies can come with higher excesses. Following the Grenfell fire tragedy in June 2017, underwriters have been cautious about cladding. A greater understanding is sought of the full construction methods, with a focus on the composition and installation of cladding, particularly with projects that are more than 18 metres high.
Cyber risk – a growing concern
Following 2021 reinsurance treaty renewals all reinsurers have cyber cover exclusions, and as such there are a lot of processes that leave an open door to cyber risk. Many contractors buy policies where cyber is blended with their professional indemnity insurance. The protection offered by such policies might be limited versus a stand-alone cyber policy. Therefore, decoupling cyber for broader protections will also result in better terms and conditions. As cyberattacks are intensifying, especially during the Covid-19 crisis, the construction industry had not been spared. There’s been a notable uptick in cyber claims, and construction is particularly vulnerable to social engineering. This involves a cyber-criminal impersonating senior management or important vendors, using business email compromise tactics and effecting the release of large sums of money or information that can be monetized. To avoid the risk of a cyber-breach, firms should periodically undergo audits of their cybersecurity environments. An experienced broker can provide a great insight and guidance on cyber insurance policies making sure these are adequate for the business.
Contractors’ financial health under pressure
The industry is working with weakened balance sheets and compressed profit margins due to the pandemic’s impact. Many contractors had to cover unbudgeted labour costs as they tried to catch up on jobs delayed due to numerous virus-related reasons.
Contractors and subcontractors should count on their brokers to keep them on top of developments in the SDI and surety markets. Risk selection is another important factor in a hardening market as insurers tend to become choosier in whom they agree to insure. For subcontractors, it points out the need to self-market by sharing a good risk management track record with safety successes. For general contractors, it’s important (for any type of insurance) to demonstrate how quality, as much as safety, is managed on the job site. Quality has always been an important differentiator for contractors, and is now emerging as an important insurance underwriting (risk selection) factor as well.
Respecting the continuing risk of pandemic
As we’ve rolled into 2021, new virus mutations will constitute a continuing operational risk for the industry. The pandemic will continue to haunt supply chains as well, with knock-on effects impacting both budgets and schedules this year. Contractors are being reminded of the difference between an “efficient” supply chain and a “resilient” one.
The insurance industry will be hit hard by COVID-19 exposures, with the full extent of them not yet known by the industry.
Navigating the Market
In order to limit cost increases and improve risk profiles for their construction clients, retail brokers will need to look for the right wholesale broker that has ties with the Lloyd’s and London market and an excellent knowledge for the construction industry. Citynet Insurance Brokers has been established for over 20 years and their experience within the construction industry is an unparalleled one.
What can construction companies expect in 2021
Whilst businesses and industries were impacted by COVID-19, some more than others, all had to adapt. Fortunately, construction was considered an essential business, so for the most part, the industry did well in 2020.
As the industry works to rebuild this year, insurance renewals are likely to be tough as underwriters consider stressed financials and other issues and trends that pose risks to the sector’s recovery, short and long-term.
Trying to forecast where rates will go this year is at best an educated guess. Every account is underwritten individually and ultimately pricing will be affected by risk control strategies and loss histories.
The challenges here will be heightened by a hardening insurance market, where rates trend higher as availability tightens. In this environment, contractors should expect their insurance brokers to be their partners and advisors in anticipating the risks ahead and shaping the strategies to manage them effectively.
Please download this article in a pdf format here.
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Construction Insurance
SPECIALIST FACILITIES FOR THE HIGH-RISK CONSTRUCTION SECTOR
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Lloyd’s proposed transfer of certain EEA insurance business to Lloyd’s Brussels
Lloyd’s is proposing to transfer certain EEA insurance policies to Lloyd’s Brussels. The proposed transfer will not change terms and conditions of any policy, except that Lloyd’s Brussels will become the insurer and Data Controller in respect of the transferred policies. Further information about the proposal (including whether it could affect your pre-transfer position), which policies are transferring, your rights and what you need to do can be found at lloyds.com/brexittransfer
Should you have any queries please contact Mark Crisp at [email protected] or call 020 7488 6708
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New Facility Available
Here at Citynet, we understand the difficulties your clients are going through during these unprecedented times.
Behind the scenes, we have been working hard with our existing insurers to manage your clients’ insurance requirements, as well as continuing to explore new markets.
Citynet Insurance Brokers are pleased to confirm that we can now offer insurance solutions in partnership with Convex under our new facilities. Convex was launched to the market last year with $1.7bn of initial committed capital to underwrite insurance for complex specialty risks.
The company, set up by Stephen Catlin and Paul Brand, has an A.M. Best rating of A- (Excellent).
Citynet has long-standing relationships with the underwriters who have recently joined Convex, which allows our team of brokers to negotiate the best possible deals for your clients. Citynet and Convex can provide insurance solutions for your clients within the Construction, Entertainment/Leisure, Manufacturing, Engineering, and Transportation industries, amongst many more.
Here at Citynet, we more than fully understand your clients’ needs and provide you with the specialist knowledge and expertise you need, when you need it.
For more information about our New Facility, please contact our Broking Director – Matt Carlick by using the below contact details:
07890 545 417
[email protected]
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Citynet Insurance Brokers contribute towards Cobra London Markets charity project to keep “The Blood Bikers” wheels spinning for an entire year!
Citynet Insurance Brokers contribute towards Cobra London Markets charity project to keep “The Blood Bikers” wheels spinning for an entire year!
Here at Citynet Insurance Brokers, we are no strangers to helping our community with every chance we get. Throughout 2019, we have been sponsoring local youth sports clubs in the UK and Ireland (football, rugby, boxing), school holiday clubs, etc.
This time, we have risen to the challenge of helping the community yet again by contributing towards Cobra London Markets’ chosen charity – SERV (Service by Emergency Rider Volunteers) to raise sufficient money to sponsor a blood bike’s fuel costs for a year.
SERV is the name used by a number of blood bike charities based in England, whose volunteers provide a motorcycle courier service, free of charge, to the National Health Service and the air ambulance charities. Their volunteers work outside normal office hours and use either their own or the charity’s dedicated response motorcycles to transport items such as blood for transfusion, blood samples for pathological or microbiological analysis, drugs, patient notes, x-rays, scans, medical equipment, samples, vaccines and donated human breast milk.
The Blood Bikers are totally funded by public donation and Citynet together with Cobra London Markets saw an opportunity to help the community when it needs it most.